Five9 Named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service

Five9, Inc. has been named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service (CCaaS), marking the ninth time it has received this recognition. The company credits its success to the ongoing development of its Genius CX Platform and a strategic focus on AI integration in contact center operations. Management emphasizes their commitment to enhancing contact centers through advanced technology while maintaining human interaction.